The Customer is #1
A Tradition of Service since 1967
For over 40 years, the Doheny family has built their reputation one customer at a time. Folks know that no other company works as hard to keep prices low, keep quality high, and deliver the goods FAST!
The company was started out of Tom Doheny's garage in 1967. He and his wife Kathy discovered that pool owners were tired of driving out to a pool supply store, paying way too much for basic products, and then having to load and unload their cars with chemicals and bulky, heavy items. When he told his neighbors that he could save them money and bring supplies right to their door, everyone was on board.
Before long, Tom and Kathy rented a warehouse, ordered products in volume, and began saving customers even more money. In 1980, we began mailing catalogs. The combination of low price and excellent service took hold, and Doheny's Water Warehouse began supplying pools across the country.
Now the Doheny family is shipping more discount pool supplies than ever–FASTER than ever–to one customer at a time.
1. Discount Pool Supplies–FAST
Doheny's Water Warehouse is the nation's leader in Discount Pool Supply Fulfillment. We stock 8 giant warehouses full of the best quality chemicals for your pool, and can deliver them to your door overnight WITHOUT ANY EXTRA CHARGES.
How do we do it? We now have eight giant warehouses located across the country. Most people receive their chemicals the day after they order, and those few residences in far-away outlying areas receive orders in two or three days.
2. Next Day Delivery–FREE
Qualifying products will be shipped from the warehouse closest to you resulting in delivery the next day.
Click here for details. ACCORDING TO BOB:
"Your company absolutely rocks! I ordered a leaf cover yesterday afternoon. I come home today at 1:30pm and its on my porch!!! You guys get what customer service is all about. Thank you!"
–Bob Pold
3. Buy Direct–Save 30-50%
Pool supplies cost too much. That's why we specialize in offering all the pool supplies you need at the Guaranteed Lowest Price and getting them to you fast. We buy in volume and ship DIRECT to save you time and money.
BETTER THAN THE STORE:
"What took me so long? Your chemicals are priced way lower than any store, but I was afraid they wouldn't get here fast enough. Well, I ordered some tabs and shocks from you yesterday, and here they are–THANKS!"
–Steve Manzella, Middleton WI
4. FREE Shipping
Why pay more at the store when you can save money and have pool supplies shipped to your door FAST & FREE?. All you ever pay is a single handling fee per order of up to $10.99.
WHAT THEY'RE SAYING IN MICHIGAN:
"Damn your good. I ordered a leaf net and big pillow for the pool and it arrived on a Saturday two days later. I know where to get my pool supplies from now on."
–100% satisfied in Burtchville, Michigan
5. Fully-Stocked Inventory
Tired of searching for pool supplies and coming up empty? Our system-wide automated inventory-control software ensures that the products you need are always kept fully stocked in our eight giant warehouses.
6. Guarantee Lowest Prices
If you find a lower total delivered price by a licensed and authorized pool supply catalog or website (excludes auctions) we will refund you the difference. We will even guarantee our Low Price for 30 days after your purchase. Simply contact our Customer Service Team at: customerservice@waterwarehouse.com or call us at 800-574-7946 to report the lower price, after verification, the difference will be promptly refunded.
7. 100% Guarantee of Customer Satisfaction
We didn't stay in business over 40 years by not knowing who's boss. At Doheny's, we work for you! If you are not completely satisfied you may make a return for a full refund or replacement within 30 days, excluding any discount and handling charges. After 30 days all manufacturers' warranties apply.
8. 30-Day Money-Back Guarantee
To return any merchandise, place it in its original carton and in original (new) condition. Send to: Water Warehouse Returns Dept., 6950 51st Street, Kenosha WI 53144. Fill out the back of the packing slip and include with return shipment. All returns must be pre-paid and insured.
9. Authorized Online Dealer of ALL the Best Brands
As an authorized online retailer, Doheny's Water Warehouse is able to provide you with a higher level of protection for your pool equipment and supplies. We can assure that you receive the highest quality service available from any online pool supply dealer. We guarantee the lowest prices on the highest quality equipment and supplies from Aquabot, Dolphin, Hayward, Kreepy Krauly, Olympic, Pentair, Polaris, Teledyne Laars, Water Warehouse and more.
10. We're Here to Help!
The answer to many questions can be found online by clicking on FAQs. If you have any other questions, please contact our Customer Service Team at: customerservice@waterwarehouse.com or call us at 800-574-7946.
You can also click the Live Help link on our home page. You'll receive prompt attention Mon-Fri from 8 a.m. - 5 p.m. CST.